Privacy Policy

Information we collect

• Account and contact details such as name, business name, mobile number and email address.
• Job details such as material, dimensions, quantity, delivery instructions and uploaded artwork.
• Payment status, Razorpay order/payment references and the amount paid. We do not receive or store complete card, bank account or UPI credentials.
• Support enquiries and necessary technical information used to secure and operate the service.

How we use information

We use this information to create and secure accounts, quote and produce jobs, verify payments, communicate order status, provide support, maintain business records, prevent misuse and meet legal obligations.

Service providers

We share only the information needed with service providers that support payment processing, website hosting, file storage, communications and business operations. Razorpay processes online payment credentials under its own privacy and security practices.

Retention and security

We retain information for as long as needed to provide the service, maintain transaction and production records, resolve disputes and meet legal requirements. We use reasonable access controls and technical safeguards, but no online service can guarantee absolute security.

Cookies and sessions

The website may use necessary cookies or local storage to keep users signed in, protect account access and remember essential preferences. These controls are used for service operation and security.

Your choices

You may ask us to correct inaccurate contact information or request information about your account records. Some transaction, tax, fraud-prevention or production records may need to be retained where law or legitimate business requirements apply.

Contact

For a privacy question or request, contact us using the details below.